Frequently Asked Questions
Everything you need to know about our authentic handwoven Harris Tweed.
How do I know my Harris Tweed is authentic?
Every product we sell features the famous Orb Mark label. This guarantees the fabric was handwoven by islanders at their homes in the Outer Hebrides of Scotland, using 100% virgin wool dyed and spun on the islands.
Do you offer international shipping?
Yes, we ship our Harris Tweed collections worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
How should I care for my Harris Tweed garment?
To maintain the longevity of your tweed, we recommend professional dry cleaning only. For minor spills, blot gently with a damp cloth. Always store your items in a cool, dry place away from direct sunlight.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging with tags attached. Please contact our support team to initiate a return or exchange.
Are the colors on the website accurate?
We strive to display our colors as accurately as possible. However, because Harris Tweed is made from blended wool dyed before spinning, the complex depth of color may vary slightly depending on your screen settings.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.